This Privacy and Cookie Policy explains how the operator of this website (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit this website, contact us, submit an enquiry, or otherwise interact with our services.
We may collect information that you provide directly to us, including your name, company name, email address, telephone number, country or region, and the contents of your enquiry or other communications.
When you visit the website, we may also collect limited technical information, such as your IP address, browser type, device and operating-system information, referring page, pages viewed, dates and times of access, and general usage information.
We may use personal information to:
• Respond to enquiries and provide requested information, products, or services.
• Communicate with you about your request, order, account, or customer support matter.
• Operate, secure, maintain, and improve the website and our services.
• Detect, investigate, and prevent fraud, abuse, security incidents, and technical issues.
• Meet applicable legal, regulatory, accounting, or record-keeping obligations.
• Send marketing communications only where permitted by applicable law and, where required, with your consent.
Where privacy law requires a legal basis for processing, we may process information to perform or take steps connected with a contract, comply with a legal obligation, pursue legitimate interests such as operating and securing our business, or rely on your consent. Where processing is based on consent, you may withdraw it at any time; this will not affect processing already carried out before withdrawal.
We may share information with service providers that support website hosting, communications, analytics, security, payment processing, logistics, or other business operations. These providers may process information only as needed to provide their services and under appropriate contractual or legal safeguards.
We may also disclose information where required by law, regulation, legal process, or a valid request from a competent authority; to protect our rights, property, safety, users, or the public; or in connection with a corporate transaction such as a merger, acquisition, financing, or sale of assets.
Your information may be processed in countries other than the country in which you live. Where required, we take appropriate steps to ensure that any international transfer is made in accordance with applicable data-protection requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the nature of the information and the reason for processing it.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No transmission over the internet or electronic storage method is completely secure; please use appropriate care when sending information online.
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction of processing of your personal information; object to certain processing; withdraw consent; or receive a portable copy of information you have provided. You may also have the right to lodge a complaint with the relevant data-protection authority.
To make a privacy request, please contact us through the Contact Us page and include sufficient details to help us verify and process your request.
Cookies are small text files placed on your device when you visit a website. We may use cookies and similar technologies to enable essential website functions, remember preferences, understand website performance, and improve the visitor experience.
The categories of cookies that may be used include:
• Strictly necessary cookies — required for core website functions, security, and navigation.
• Preference cookies — used to remember choices such as language or display preferences.
• Analytics cookies — used to understand how visitors use the website and improve performance.
• Marketing cookies — used, where applicable, to measure campaigns or deliver relevant communications.
Where required by law, non-essential cookies are used only after you provide consent through the cookie banner or settings tool. You can change or withdraw your cookie choices at any time using the website’s cookie settings, where available.
Most browsers allow you to review, block, delete, or limit cookies through browser settings. If you choose to block certain cookies, some website features may not function as intended. Instructions are generally available in your browser’s help section.
This website may link to third-party websites, services, or content. We are not responsible for their privacy practices. Please review the privacy notices of third-party websites before providing personal information to them.
This website is not intended for children where consent from a parent or guardian is required under applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited.
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or services. The revised version will be posted on this page with an updated “Last updated” date.
For questions about this Privacy and Cookie Policy or our handling of personal information, please contact us through the Contact Us page on this website.
